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| Local | (773) 248-8800 |
| Toll-Free | (800) 447-3684 |
3121 N Broadway St
Chicago, IL 60657
1.0 of 5 stars.
If I could give these people negative stars I would. I mean, the agents do not listen to what you want, they take you to places that were not even a consideration, and are rude and pushy. While…
yelp.com - user review - 09/17/2008
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5.0 of 5 stars.
A couple years ago when I moved to chicago I used Chicago Apartment Finders. It was an awful experience. Then I tried Apartment people. We saw like 5 apartments which 2 we loved 1was good and the…
yelp.com - user review - 09/11/2008
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1.0 of 5 stars.
I have had no further experiences with the Apartment People, but while giving my spiel about why they suck to someone recently, I realized I forgot to add probably the worst part: An agent left my…
yelp.com - user review - 09/11/2008
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4.0 of 5 stars.
my husband and i are moving to chicago from 5 hrs away, which is stressful in itself. we had a couple appointments with an employee at apartment people that we shall refer to as....E. Once we…
yelp.com - user review - 09/07/2008
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2.0 of 5 stars.
Apartment People do not know how to schedule appointments. I have been here a total of 3 times, and have waited a total of 5 hours. They do have coffee though while you wait. The first time I went…
yelp.com - user review - 09/05/2008
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1.0 of 5 stars.
Apartment People is absolutely horrible! Do not, I repeat, DO NOT use Apartment People. This was our first attempt at trying to find the perfect place to live and this was a total waste of time. We…
yelp.com - user review - 08/25/2008
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4.0 of 5 stars.
Our first time to use an apartment locater. Out of the four apartments shown we didn't like one. We loved our guide. He gave us a lot of tips and listened to what we wanted and needed. I did not…
yelp.com - user review - 08/25/2008
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3.0 of 5 stars.
I think most people on here have it right: you never know what you are going to get. I waited 20 minutes past my appointment time before I was taken up to their cubicle area to find a place. The woman…
yelp.com - user review - 08/19/2008
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3.0 of 5 stars.
I've had two experiences with the AP and they average to just "A-OK." Experience One: As a fairly poor college student, I found that the AP just weren't willing to work with middle class, working…
yelp.com - user review - 08/08/2008
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3.0 of 5 stars.
Y'know, I've been on both sides of the coin with the apartment people. First as a renter, then as a landlord. And it hasn't been a bad experience on either end. Back when I moved to Chicago after…
yelp.com - user review - 08/07/2008
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1.0 of 5 stars.
If I could give this place negative stars, I would. Maybe 10 negative stars. First off, I've used AP for my two previous Chicago apartments. Previous to this latest experience, I would have given them…
yelp.com - user review - 07/30/2008
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5.0 of 5 stars.
First off, reading some of these negitive reviews are starting to piss me off. People especially those who are not from Chicago, can not even BEGIN to understand Chicago's rental market. Hey, this…
yelp.com - user review - 07/30/2008
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1.0 of 5 stars.
I was wondering why I had nothing rated one star yet of all my yelp reviews, I'm a pretty optimistic person and can usually find enough good in a place to give it two stars. So what is something in…
yelp.com - user review - 07/17/2008
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4.0 of 5 stars.
I moved from Michigan to Chicago for a new job. I had 15 days from the offer until the date I needed to start my job. I spent WEEKS searching apartments on Chicago Reader and Craigslist, as well and…
yelp.com - user review - 07/17/2008
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2.0 of 5 stars.
Sometimes my roommate has good ideas. -"Let's go to Steak N' Egger."
yelp.com - user review - 07/11/2008
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1.0 of 5 stars.
I wish I could give this apartment finder service no stars! I did not utilize their services, but rather my current landlord decided to use their services to rent out my apartment when my roommates…
yelp.com - user review - 06/24/2008
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2.0 of 5 stars.
I'm not a fan. I'll give it to my agent, he really worked with us, and was very nice, but the company over all is crap. Similar to another yelper experience, we signed an application for a place we…
yelp.com - user review - 06/24/2008
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1.0 of 5 stars.
No No No!1 I tried AP and one other rental service this spring--and both were terrible. My "agent" a woman named "R" was awful!1 She started out semi-friendly--but was getting very irritated as the…
yelp.com - user review - 06/19/2008
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1.0 of 5 stars.
I don't even know where to begin in describing the complete terribleness I witnessed with Apartment People on June 12th, 13th and 14th 2008. The assigned agent's mannerisms violated the basic concepts…
yelp.com - user review - 06/16/2008
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2.0 of 5 stars.
Two years ago, I found a great apt through this place. Recently, not so much. I only waited for 20 minutes in the lobby. I was taken upstairs like usual, sat down and talked to a very professional…
yelp.com - user review - 06/13/2008
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2.0 of 5 stars.
When I worked with Apartment People last July, everything went great. The agent, Trish, was very personable and found me only places that had exactly what I wanted. They even gave out free ice cream…
yelp.com - user review - 06/09/2008
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4.0 of 5 stars.
It's difficult for me to rate this company. On one hand, each of the three times I went there, I did end up renting a great place from there.
yelp.com - user review - 06/01/2008
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1.0 of 5 stars.
This is the worst apartment searching experience and 4 hours of my life I cannot get back. I went here in the fall when searching for a new place to live. I unfortunately got stuck with a "crazy…
yelp.com - user review - 05/28/2008
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3.0 of 5 stars.
Before using any apartment finding service -- know what neighborhood you want, what your price range is, and what amenities you want. They will ask you to go to different neighborhoods, push your…
yelp.com - user review - 05/24/2008
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1.0 of 5 stars.
Avoid this company like the plague. For realz. I went in to this joint about 2 years ago and met with one of their reps. I was all like, "This is what I can afford and these are the neighborhoods I…
yelp.com - user review - 05/20/2008
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4.0 of 5 stars.
I have to say I was really quite surprised with the service we received at Apartment Finders back on Friday, April 11. AP was going to be our last resort for finding an apartment. We were flying in…
yelp.com - user review - 05/08/2008
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1.0 of 5 stars.
I used this service (or at least tried to) and it was a complete waste of time. I asked to me shown a 2 bedroom with wood floors that wasn't a high rise and all I was shown was 1 bedroom's w/ carpet…
yelp.com - user review - 05/05/2008
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3.0 of 5 stars.
When we moved here from out of state it was very rushed and searching apartment by apartment via ads, Craigslist, etc. just wasn't cutting it. Some friends had good luck with the Apartment People and…
yelp.com - user review - 05/05/2008
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4.0 of 5 stars.
We waited a long time before our appointment, but they were extremely apologetic. We made an appointment to look for June 1 apartments, and apparently it was just a little too early. I wish they would…
yelp.com - user review - 04/25/2008
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1.0 of 5 stars.
When I was apartment shopping about 2 years ago, I had kinda narrowed it down to the amount I was willing to spend, and the areas I wanted to live in. I made an appointment with Apartment People...…
yelp.com - user review - 04/25/2008
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4.0 of 5 stars.
I don't know why there's all this hate for this place. Looking for apartments last summer, I used most of the resources available (Chicago Reader, Craigslist,...). I found prospects from all three,…
yelp.com - user review - 04/18/2008
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5.0 of 5 stars.
Thank goodness for these guys. After having no luck searching on my own I made a appointment with them. Withing 3 hours of first stepping foot in the lobby, I had a apartment better than any of the…
yelp.com - user review - 04/18/2008
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4.0 of 5 stars.
It's hard to review a service like Apartment People, so instead I'm going to focus my review on the woman I rented my apartment from while I was there. I had signed up with AP as my third option on an…
yelp.com - user review - 04/17/2008
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5.0 of 5 stars.
I recently rented with Apartment People and had a great experience. Everyone including, management, receptionists and leasing agents were efficient, friendly and professional. My guy took me to a…
yelp.com - user review - 04/15/2008
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4.0 of 5 stars.
I know there are some poor reviews out there for A.P. I actually worked with them long-distance before moving out here. I had a great experience and I worked with Safira. I only saw pictures and video…
yelp.com - user review - 04/13/2008
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3.0 of 5 stars.
The service isn't awful.. but they do try to up your budget. They also pressure you to sign a lease on the spot, which granted is the nature of the business in apartment world. I almost fell into a…
yelp.com - user review - 04/06/2008
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I am a condo owner and I have used apartment people several times to list my unit. I cannot list and show it myself because I live in another city. Although my place is high end, they seem to find qualified...
citysearch.com - user review - 03/31/2008
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2.0 of 5 stars.
I had seen some places on Craigslist that were listed under the Apartment People, so I thought there'd be apartments within my budget. But, as soon as I got there, they wouldn't stop trying to upsell…
yelp.com - user review - 03/26/2008
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4.0 of 5 stars.
I think it's hard to use the reviews you find on here for a service like Apartment People. I'm pretty sure it consists of independent realtors(?) using a central area and information network.…
yelp.com - user review - 03/13/2008
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4.0 of 5 stars.
I agree with Beth - if you hate apartment search companies - they're the ones to hate... but seriously - they're a pretty good place. They run one of the smoother apartment agencies and are willing…
yelp.com - user review - 03/12/2008
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1.0 of 5 stars.
I've unfortunately been on both ends of the spectrum with these guys - I've been the one touring apartments, and my apartment has been toured by them. NEITHER ONE IS A GOOD THING.
yelp.com - user review - 03/12/2008
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1.0 of 5 stars.
Maybe they treat you well if you have a big budget... which is lame. I've had much better luck with the Reader.
yelp.com - user review - 03/03/2008
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3.0 of 5 stars.
Dog 'em if you must, but really, they're not all that bad in certain situations. Especially if you're new to the city, if you don't know what you want, if you don't know where to live, if you don't…
yelp.com - user review - 02/27/2008
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5.0 of 5 stars.
Apartment people was very helpful in finding me an apartment. I was a little worried after reading some of the reviews and talking with friends. I did not have any unrealisitc expectations i.e "my…
yelp.com - user review - 02/19/2008
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4.0 of 5 stars.
Yikes! There are some nasty reviews on this place! I assure you this place is not that detestable. First of all, its a free service! When anything is free, you really don't have that much room to…
yelp.com - user review - 02/16/2008
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4.0 of 5 stars.
I've been to Apartment People twice. They helped me find my first apartment in the city and it was perfect! The agent was very patient and listened to my needs and pointed out local…
yelp.com - user review - 02/13/2008
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3.0 of 5 stars.
I guess I've been to Apartment People 3 times. Twice for me, once with a friend. The first time I went I took any random agent available and I lucked out. She was incredibly knowledgeable, only…
yelp.com - user review - 01/30/2008
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1.0 of 5 stars.
High-pressure, unaffective, and a waste of time. not efficient at all.
yelp.com - user review - 01/28/2008
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5.0 of 5 stars.
We used Apartment People to find our first apartment in Chicago, and we had a great experience. Our agent, Betsy, was very friendly and knowledgable. We were looking for a place that was spacious,…
yelp.com - user review - 01/27/2008
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1.0 of 5 stars.
Our agent was an hour and a half late. When he got there, he spent five minutes with us before showing us a bunch of places that blatantly did not fit our criteria. We asked for a three bedroom, he…
yelp.com - user review - 01/19/2008
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2.0 of 5 stars.
I've went to them twice, neither time did we end up with an apt from them. The first experience we got an informative and cool agent and then the next (and final) time we got an inexperienced agent.…
yelp.com - user review - 01/12/2008
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2.0 of 5 stars.
I went to apartment people, for my first apartment in chicago. My roommate and I met there and had a short interview with our agent, and then we went out into the world. She showed us a crappy, dark…
yelp.com - user review - 01/12/2008
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3.0 of 5 stars.
Well I have 2 different view points for this company. I have used them to find a place and I have worked with them to help me rent some units. Using them:
yelp.com - user review - 12/27/2007
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5.0 of 5 stars.
I went to work in Chicago for the summer on a movie. I had a room at the Sofitel, but wanted an apt. Right off the plane I got Karen's number from a new co-worker and called her. Within 2 hours I…
yelp.com - user review - 12/11/2007
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4.0 of 5 stars.
Excellent for new people in the area! I am a landlord now, and I notes that some people have complained about their experience, but I can give you the landlord's POV. I don't want to deal with showing…
yelp.com - user review - 12/10/2007
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2.0 of 5 stars.
I met with someone (can't remember his name) here when I was trying to find a place in September. My friend recommended them highly, and I was seen quickly. The guy I met with was friendly--but not…
yelp.com - user review - 11/25/2007
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1.0 of 5 stars.
0 stars. This is the most corrupt of all of the agencies. The ads are bait and switches. The receptionist in the Evanston office lives to make people suffer; he will make you miserable, even if just…
yelp.com - user review - 11/17/2007
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4.0 of 5 stars.
I keep trying to think of anything bad that I can criticize Apartment People for, and I'm not coming up with anything. We had a great experience and I'm sorry that so many other people are hating on…
yelp.com - user review - 11/04/2007
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2.0 of 5 stars.
After reading all the negative reviews, my boyfriend and I weren't going to bother with these guys. But apartment hunting was taking longer than expected and we had a free day, so we figured it…
yelp.com - user review - 10/31/2007
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1.0 of 5 stars.
I am writing this review in order so others might not make the same mistake I made. I want to say that you should not trust this company because they are liers and not to be trusted. I moved here and…
yelp.com - user review - 10/28/2007
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1.0 of 5 stars.
I have never met anyone that had an even semi-tollerable experience with Those Apartment People. Mine is as follows: I was still in school, and looking for a cheap studio, pretty much anywhere near a…
yelp.com - user review - 10/25/2007
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1.0 of 5 stars.
I've never used them personally, but I've gone for consultations with two people who have. The first was my mother, who was moving here from Pittsburgh. She was supposed to be moving in 2 weeks, so it…
yelp.com - user review - 10/24/2007
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1.0 of 5 stars.
Boo! I didn't like these guys at all. No one really wanted to help me find a place and they said all of my demands were not realistic in thought. Not to mention when I called to set up an…
yelp.com - user review - 10/12/2007
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3.0 of 5 stars.
When my hubby and I moved to Chicago in '04, we had one weekend to come out here, find an apartment, then flew back to NY, packed everything up, and drove out here a few weeks afterwards. I was…
yelp.com - user review - 10/08/2007
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1.0 of 5 stars.
I was in the search to find an apartment in Chicago to relocate in November. I used the Internet to find every possible means of doing so. I used Craigslist to post an ad, I used Rent.com,…
yelp.com - user review - 10/06/2007
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1.0 of 5 stars.
Not only did the apartment people not help me find an apartment, but my sweet landlord who didn't know any better listed the apartment I was moving out of with them before I told him how awful they…
yelp.com - user review - 09/27/2007
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1.0 of 5 stars.
Chances are, if you found your apartment through the Apt People, your management company will show your apartment through them when your lease is up. I have never had anyone from a professional…
yelp.com - user review - 09/15/2007
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5.0 of 5 stars.
Jen B best agent! all the services have good and bad agents. i went to the apartment finders first which went bad. then went to the apartment people and met Jen, had a blast and found a great place.
yelp.com - user review - 09/09/2007
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2.0 of 5 stars.
This place has been reviewed so many times, I wonder if it's worth my two cents...but hey, I'm gonna put 'em out there! I went here relatively new to the city. I'd spent two years in Rogers Park (in…
yelp.com - user review - 08/30/2007
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1.0 of 5 stars.
Ugh. What a waste of an evening. A few years ago I was looking to rent a large one bedroom or two bedroom in Lincoln Square/Ravenswood. Sure my budget wasn't huge but I knew there was stuff out there…
yelp.com - user review - 08/29/2007
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5.0 of 5 stars.
The apartment people saved me from my horrible service or lack there of from chicago apartment finders. I scheduled an appointment the day that I walked into the office. There were so many people…
yelp.com - user review - 08/28/2007
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2.0 of 5 stars.
I am stretching to give them 2 stars only because they did find us a nice apartment. Sounds good so far, right? Why only 2 stars then? Well, we left that apartment with a verbal agreement and a…
yelp.com - user review - 08/27/2007
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1.0 of 5 stars.
If you are a total masochist that desires an apartment that you totally hate, in a neighborhood that is on the opposite side of town from where you asked to look at places, that is at least $300 more…
yelp.com - user review - 08/27/2007
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1.0 of 5 stars.
It's just bad. The office is awful. The receptionist was awful. We waited an hour for an agent (our apointment was for 3pm, they saw us at 4pm). Despite spending half an hour on the phone to someone…
yelp.com - user review - 08/24/2007
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1.0 of 5 stars.
I second the motion of giving negative stars. Going to the Apt. People was the 2 absolute worst decisions I've ever made in my LIFE! I say 2 because for some reason I'm such a complete idiot that I…
yelp.com - user review - 08/23/2007
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1.0 of 5 stars.
The Apartment People: unprofessional, lazy morons.
yelp.com - user review - 08/21/2007
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2.0 of 5 stars.
In desperation, I've tried these dudes three times. All three times have been a complete waste. If you bathe in gold coins a la Scrooge McDuck, you might be able to find something through them. They…
yelp.com - user review - 08/16/2007
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4.0 of 5 stars.
You know, you have to take into consideration the nature of the beast when dealing with Apartment People - and when looking at the complaints on here. It's an apartment finding service with something…
yelp.com - user review - 08/10/2007
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I was really pleased with the service I received at the Apartment People. After experiencing a few terrible appointments with other agencies, the people here were a nice surprise. Though the office is very...
citysearch.com - user review - 08/09/2007
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3.0 of 5 stars.
Given the polar opposites in terms of reviews, it's helpful to keep in mind that your experience is almost solely dependent on the agent you get and whether you are able to find an apartment to your…
yelp.com - user review - 08/09/2007
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1.0 of 5 stars.
Awful. I wish I would have looked at Yelp first because I had the exact experience as every other reviewer. I was rushed and shown awful apartments that were filthy and way out of my price range and…
yelp.com - user review - 08/05/2007
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1.0 of 5 stars.
I've used the Apartment People twice. My first experience was actually not so bad. I found a gorgeous apartment, in the right neighborhood, for the right price. My agent was helpful and really…
yelp.com - user review - 07/25/2007
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1.0 of 5 stars.
Wow, I'm so glad to see the experiences so many other Yelpers had with this place. We had a very common problem where we made an appointment, sat around for an hour, and finally left. After making…
yelp.com - user review - 07/24/2007
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3.0 of 5 stars.
I suppose I'm one of the rare lucky ones that actually had a pretty decent experience with the Apartment People. Two years ago I used them and I wish I could remember the name of my agent, because he…
yelp.com - user review - 07/24/2007
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1.0 of 5 stars.
It seems most people agree: when it comes to customer service, there is nothing worse than Apartment People. I went here two years ago when looking for my first Chicago apartment. The agent was…
yelp.com - user review - 07/23/2007
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1.0 of 5 stars.
How much do I hate the Apartment People? Let me count the ways. I've had two experiences with them, the first time immediately after graduating college and the second time this past weekend. Both…
yelp.com - user review - 07/23/2007
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1.0 of 5 stars.
If I could give this place negative a million stars, I would. But alas, Yelp and its stars. . . My old roommate is moving back to Chicago with her boyfriend. Though they both lived here a few years…
yelp.com - user review - 07/17/2007
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1.0 of 5 stars.
Not so much a good experience. Basically, we looked at three apartments- two of which were TOTALLY GROSS- and the last which was actually very nice...we applied for the apartment and were DENIED b/c…
yelp.com - user review - 07/16/2007
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3.0 of 5 stars.
I don't really have a problem with the Apartment People. Hey, it's free and they cart you around.
yelp.com - user review - 07/16/2007
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4.0 of 5 stars.
I guess I was just lucky....I actually had a really great experience with Apartment People. Granted, my expectations were low, because this is a free service, but all in all, they were quite helpful.…
yelp.com - user review - 07/12/2007
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3.0 of 5 stars.
Looking at some apartments through Apartment People seemed like an okay idea because I'm moving from out of state and could only afford to come to the city once for walkthroughs. In the end, my…
yelp.com - user review - 07/12/2007
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1.0 of 5 stars.
So after reading horror story after horror story, I decided it was a good idea to try Apartment People too. Surely, they can't be all that bad and maybe they're just getting a bad rap. They are that…
yelp.com - user review - 07/08/2007
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4.0 of 5 stars.
from the other reviews it sounds like I lucked out. I got a great guy, Alex, who took the time to understand what I wanted and why. I ended going back 3 times and seeing 10 or 11 places before find…
yelp.com - user review - 07/06/2007
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2.0 of 5 stars.
Gads. I have had the AP experience 3 ways! And while that sounds dirty...lemme assure you, it was. But alas, not in the good way.
yelp.com - user review - 07/06/2007
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5.0 of 5 stars.
Are you kidding- you are going to go to a FREE service and complain about the wait and the cars the people driving you around (paying for their own gas) are driving? It is FREE!!! I have had a great…
yelp.com - user review - 06/23/2007
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1.0 of 5 stars.
Would it be impertinent to add yet another "one star" review to the long list already here? For those of you apartment-hunters, let me break it down. You'll sit in an uncomfortable waiting room…
yelp.com - user review - 06/16/2007
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1.0 of 5 stars.
Like most others, my experience was horrendous! When you tell TAP what your expectations are (1br, under $700, etc) you expect them to show you apartments that meet the criteria. Well, the air-headed,…
yelp.com - user review - 06/15/2007
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5.0 of 5 stars.
For the second year in a row, The Apartment People has found a tenant to rent my condo. The entire process, which is being done via long distance as I live in California, was done in the utmost…
yelp.com - user review - 06/11/2007
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1.0 of 5 stars.
Well, everyone knows this place sucks. I just want to tell the tale of the apartment from hell they showed me! I was 19 years old and looking for my first apartment in the middle of the summer. I had…
yelp.com - user review - 06/06/2007
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1.0 of 5 stars.
The one nice thing that can be said is that they do drive you around, which is nice if you don't know the city well and/or don't have a car yourself. I had actually signed a lease on an apartment…
yelp.com - user review - 06/06/2007
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1.0 of 5 stars.
Very unprofessional company. The agents show up at apartments unannounced completely disregarding City of Chicago Landlord Tenant Ordinance.
yelp.com - user review - 05/29/2007
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1.0 of 5 stars.
Without wasting any more time on these *people*, I'll simply say: "Yes, my experience was actually that bad."
yelp.com - user review - 05/25/2007
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1.0 of 5 stars.
I've come to the conclusion that if a landlord has difficulty renting out his place, he turns to an apartment service to do the dirty work. That explains why pretty much every place in The Apartment…
yelp.com - user review - 05/24/2007
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3.0 of 5 stars.
Living out of state and trying to find an apartment on my own in Chicago was pretty overwhelming at first. I tried to go directly through some of the Management Companies and Craigslist and didn't…
yelp.com - user review - 05/24/2007
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4.0 of 5 stars.
I give the four but not five stars. I have had two excellent experiences and one bad one. Given the ratio the place finds itself more on my useful list and i still recommend it. Here are a few tips…
yelp.com - user review - 05/24/2007
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1.0 of 5 stars.
This place is horrible. Some people may justify the fact that TAP (The Apartment People) shows crappy apartments by saying that it's just part of looking for a place. I'd have to disagree with that.…
yelp.com - user review - 05/24/2007
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1.0 of 5 stars.
Unless you are looking in lakeview, and are a lincoln park trixie, don't bother! When I told them I wanted a place in Logan Square, they basically took me to all the sh*tty parts of LS and that were…
yelp.com - user review - 05/22/2007
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1.0 of 5 stars.
If you want to jump in a guy's late 80s model Corrolla and get taken to Armitage & Cicero to be told it's "west bucktown", Apartment People is for you. Ridiculous, I can't believe this place is still…
yelp.com - user review - 05/14/2007
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5.0 of 5 stars.
DEFINITELY a fan of my all my people over at The Apartment People! I've heard verbal bashings and read scathing reviews of my peeps in the past (so forgive me TAP for not responding sooner), but…
yelp.com - user review - 05/10/2007
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